The Telephone Department of the University of KwaZulu-Natal runs as a self supporting department and charges for all telephone services. The mandate is to charge at levels equivalent to or less than the equivalent Telkom rates and to remain entirely self sufficient. All costs of running the department including the maintenance and replacement of equipment are covered from these charges and the department thus receives no budget from the University.

All extension costs are accumulated and billed to the extension holder's department monthly. The account is sent via email to the Departments where the total amount is debited directly from the departmental cost centre.

Fully detailed call reports are available on request, incase of an investigation. The Telephone Services Manager ext 2492 and the Telephones Administration ext. 8098.

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