Get Help and Support

The IT Service Desk

The ICS Call Centre   provides front-line user support services for staff and students. Only current university members are eligible to use the Call Centre, so you will need to have your University Card with you for identification when visiting us.

  • registration issues (passwords, accounts etc)
  • computing advice and information
  • PC/Macintosh support
  • repair and upgrade of personal computers

You can call the contact the Call Centre on 031 260400 or contact us email: or Log a call online at

Office hours Monday to Friday, between 8.00am and 4.30pm