Information & Communication Services

Application Forms

Network and Email Account (ICS User Registration Form)

•Click on the ICS User Registration Form link below and print form
ICS User Registration Form.
•Fill in all the details on the printed form.
•Ensure that the 2nd page of the form is signed by the incumbent and HOD.
•Scan completed form.
•Go to ICS Online Call Logging
•Login in to the HEAT Self Service - enter your staff number in the first dialog box and welcome in the second box, and click login.
•Click on `New Issue` complete the log and attach the scanned file of the ICS User Registration Form
Generic Email Account

•Click on the ICS Generic E-mail form link below and print form
ICS GENERIC E-MAIL FORM
•Fill in all the details on the printed form.
•Ensure that the 2nd page of the form is signed by the incumbent and HOD.
•Scan completed form.
•Go to ICS Online Call Logging
• Login in to the HEAT Self Service - enter your staff number in the first dialog box and welcome in the second box, and click login.
• Click on `New Issue` complete the log and attach scanned file of the ICS Generic E-mail form.
ITS Access
The new ITS Access Online System replaces the manual form
Please go to ITS Access Online and follow the instructions to request ITS access.

NB: Manual applications will not be serviced
Student Management System (SMS)
•Go to https://sms.ukzn.ac.za and click on Apply for an SMS Account
•Fill in all the details on the form and print it.
•Ensure form is signed by the incumbent and HOD.
•Scan completed form.
•Go to ICS Online Call Logging
• Login in to the HEAT Self Service - enter your staff number in the first dialog box and welcome in the second box, and click login.
• Click on `New Issue` complete the log and attach scanned file of the SMS form.

Telephone Pin Code Application Form