Information & Communication Services

ICS Walk-In Centres for Students

Student Walk-In Centres

ICS provides student walk-in centres across all five campuses.

Services provided include:

  • Resetting of Student Active Directory (AD) services (includes password reset, enable/disable student accounts)
  • Student Management Services (SMS) includes (student central, online payment, access to results, apply for residence, online application, proof of registration, fees statement)
  • Configuration of Student mobile devices (Laptops, Smartphones and Tablets). Includes configuration of email accounts and wireless connectivity.
  • Installation of limited software (Microsoft Office365, MyUKZN App, Outlook App, SPSS, Antivirus and Endnote)
  • Installation of Microsoft Windows (only NSFAS laptops)
  • Troubleshooting (hardware diagnostics)
  • Access control ( Authorization of access to labs)
  • PCounter (printing balance, print history, loading of printing credits)